Change is something we know is a constant, but what about uncertainty? Market ups and downs are what seem constant. These uncertainties along with new regulations and shrinking revenues compound growth for the workplace. The cost of unchecked uncertainty due to the economic emotional roller coaster is a stressed workforce and a reduction of productivity. An unproductive and unhealthy workforce will ultimately impact the customer and revenues.
Here are five ways to find order over chaos:
- Leaders need to keep a level head: Watching a leader fly-off the handle or become paralyzed from making sound decisions is sure way to reduce productivity. Leaders must model the expectation of behaviors whether things are tough or smooth sailing. If the expectations are that employees are calm and rationale for customers then so must leaders be regardless of what is going on around them.
- Fact finding: A mistake is to make key decisions based on one-sided or inaccurate information. Further, allowing destructive rumors to fester can prevent healthy working relationships to flourish. An effective strategy in taming chaos is to search for facts and widely share findings. Setting the record straight will help dispel a destructive tide.
- Communicate Early and Often: Eliminating rumors is not possible. But dispelling rumors and setting the record straight is possible. Calmly communicate factual information to employees, customers, suppliers, and vendors. Work on improving communication skills at all levels. (Read More)
See the compete original article at: http://www.hrcsuite.com/chaos/